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    Property Revaluation Experts

    Privacy Policy

    Last updated: February 1, 2025

    1. Introduction

    Property Revaluation Experts, LLC ("PRE," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at propertyrevaluationexperts.com or use our property tax appeal and government assessment services.

    2. Information We Collect

    Personal Information You Provide

    • Contact information: name, email address, phone number, mailing address
    • Property information: property address, county, assessed value, annual tax bill, property type
    • Professional information: job title, role, county or government affiliation (for government clients)
    • Communication data: messages, inquiries, and feedback you submit through our forms
    • Service preferences: service interest (Evidence Report, Full-Service Appeal), lead source

    Automatically Collected Information

    • Browser type, operating system, and device information
    • IP address and approximate geographic location
    • Pages visited, time spent, and referring URLs
    • Cookies and similar tracking technologies

    3. How We Use Your Information

    We use collected information to:

    • Provide property tax appeal assessments and evidence reports
    • Deliver government assessment modernization services
    • Communicate with you about your inquiry or service engagement
    • Send property tax tips, appeal deadline reminders, and market insights (with your consent)
    • Improve our website, services, and AI-assisted valuation models
    • Comply with legal obligations under Georgia and federal law

    4. How We Share Your Information

    We do not sell your personal information. We may share your data with:

    • Service providers: CRM platforms (GoHighLevel), analytics tools, and cloud hosting services that assist our operations
    • County and government agencies: only as necessary to file property tax appeals or deliver assessment services on your behalf
    • Legal authorities: when required by law, subpoena, or court order under Georgia or federal jurisdiction
    • Business transfers: in connection with a merger, acquisition, or sale of assets

    5. Data Retention

    We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Property assessment data and appeal records are retained for a minimum of seven (7) years in accordance with Georgia tax appeal record requirements. You may request deletion of your data at any time, subject to legal retention obligations.

    6. Your Privacy Rights

    Georgia Residents

    Under Georgia law (O.C.G.A. § 10-1-910 et seq.), you have the right to be notified in the event of a data breach involving your personal information.

    California Residents (CCPA/CPRA)

    If you are a California resident, you have the right to:

    • Know what personal information we collect, use, and disclose
    • Delete personal information we hold about you
    • Opt out of the sale or sharing of personal information (we do not sell your data)
    • Non-discrimination for exercising your privacy rights
    • Correct inaccurate personal information

    To exercise these rights, contact us at support@propertyrevaluationexperts.com or call (470) 400-4599. We will respond within 45 days.

    7. Cookies and Tracking

    We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can manage cookie preferences through your browser settings. Disabling cookies may limit certain website functionality.

    8. Data Security

    We implement industry-standard security measures including encryption (TLS/SSL), access controls, and secure data storage to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

    9. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

    10. Children's Privacy

    Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.

    11. SMS / Text Messaging

    When you opt in to SMS by checking the consent box on one of our forms, you agree to receive recurring text messages from Property Revaluation Experts related to your property tax assessment, appeal status, appointment reminders, document requests, and account notifications.

    • Program: PRE Property Tax Alerts
    • Message frequency: Varies based on your account activity
    • Message & data rates: Standard message and data rates may apply from your carrier
    • Opt out: Reply STOP to any message to unsubscribe at any time
    • Help: Reply HELP for assistance, or contact us at the email or phone below

    No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Phone numbers collected for SMS consent are used solely by Property Revaluation Experts and our messaging service provider to deliver the messages described above. Information sharing to subcontractors is limited to what is necessary to provide the service (for example, our SMS delivery platform). All other categories of personal information may be shared subject to the terms of this Privacy Policy, but mobile opt-in data and consent are not.

    Carriers are not liable for delayed or undelivered messages. Consent to receive SMS is not a condition of purchasing any goods or services from us.

    TCPA Disclosure

    In compliance with the federal Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and its implementing regulations (47 C.F.R. § 64.1200), we obtain your prior express written consent before sending any marketing or informational text messages to your mobile number. By checking the SMS consent box on any of our forms, you certify that:

    • You are the subscriber or customary user of the mobile number provided.
    • You consent to receive autodialed and/or pre-recorded calls and SMS/MMS messages from Property Revaluation Experts at that number for the purposes described above.
    • Your consent is not required as a condition of purchasing any goods or services, and you may revoke it at any time by replying STOP, by emailing support@propertyrevaluationexperts.com, or by calling (470) 400-4599.
    • You acknowledge that we may use an automatic telephone dialing system (ATDS) or artificial/pre-recorded voice technology to deliver these messages.

    We honor opt-out requests within the timeframes required by the TCPA and CTIA messaging principles. If you believe you have received a message from us in error, please contact us immediately using the information in the "Contact Us" section below.

    12. Changes to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.

    13. Contact Us

    If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: